Shipping policy

Shipping Policy

Last Updated: September 22, 2026

Thank you for shopping with NINJA Pickleball Club at NinjaPickleballClub.com.

Order Processing

Orders are processed as quickly as possible after payment is confirmed. Processing times may vary during weekends, holidays, product launches, promotions, or periods of high order volume.

Once your order has shipped, you will receive shipping confirmation and tracking information when available.

Shipping Rates

Shipping costs are calculated and displayed at checkout based on your order, shipping method, and destination.

Any promotional or free-shipping offers are subject to the terms stated at the time of purchase.

Delivery Times

Estimated delivery times shown at checkout or provided by the shipping carrier are estimates only and are not guaranteed.

NINJA Pickleball Club is not responsible for delays caused by shipping carriers, weather, natural disasters, customs, incorrect addresses, or other circumstances outside our reasonable control.

Tracking

When tracking is available, customers are responsible for monitoring their shipment using the tracking information provided.

Please allow time for tracking information to update after receiving your shipping confirmation.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address.

NINJA Pickleball Club is not responsible for packages that are delayed, returned, or delivered incorrectly because of inaccurate or incomplete shipping information provided by the customer.

Additional shipping charges may apply if an order must be reshipped.

Lost, Stolen, or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order information and, when applicable, photographs of the package and product.

We will work with the shipping carrier when appropriate to help resolve the issue.

NINJA Pickleball Club is not responsible for packages confirmed by the carrier as delivered that are subsequently lost or stolen.

International Shipping

International shipping availability may vary by destination.

International customers are responsible for any applicable customs duties, taxes, import fees, brokerage fees, or other charges imposed by their country or local authorities unless otherwise stated at checkout.

Customs processing may cause additional delivery delays.

Preorders and Backorders

Products listed as preorders or backorders may have different estimated shipping dates. Any estimated availability or shipping date provided for these products is subject to change.

If an order contains both in-stock and preorder items, the entire order may be held until all products are available unless otherwise stated.

Returns

Shipping-related returns and refunds are subject to our posted Return and Refund Policy.

Contact Us

If you have questions regarding your shipment or order, please contact us through:

NinjaPickleballClub.com

© 2026 NINJA Pickleball Club. All rights reserved.